Skip to content

  Mountain Messenger, Saturday, October 31, 2009 An honest local headline could read:  CRIME SPREE BANDIT STEALS FROM 500 HOMES, BUSINESSES and CHURCHES. Verizon is the bandit.  The plain fact is that Verizon is charging about 500 customers for telephone service that they did not deliver.  Common sense calls this theft and fraud.  If telephone…

Read More

  Mountain Messenger, Saturday, October 24, 2009 I’ve heard from many of the 500-600 telephone customers in southern Greenbrier County who were abandoned by Verizon.  They related horror stories about Verizon’s callous contempt during a week-long telephone outage. A 94-year old woman lives alone because her life-line devise connects to the telephone.  If she needs…

Read More

  Mountain Messenger, Saturday, October 17, 2009 Last week, I reported on Verizon and the West Virginia Public Service Commission responses to inquiries about the area-wide Verizon telephone outage. This week, I tried to find a human at Verizon who could tell me that Verizon would not charge me for the week without service.  Machine…

Read More

  Mountain Messenger, Saturday, October 10, 2009 Plain Facts.  Common Sense.  In this commentary I try to apply common sense to relevant facts. Can’t do that this week.  I don’t have the facts.  What I also do not have is telephone service.  My telephone is part of an area-wide “outage.”  Without facts, what I have…

Read More

  Mountain Messenger, Saturday, July 11, 2009 Local telephone calls in Virginia’s seven area code zones are local.  The West Virginia Public Service Commission ignored citizen comment and common sense.  It created a two-area code overlay.  Now, we have to dial long distance to call our neighbors.  The WV PSC gave Appalachian Power a 17%…

Read More